Frequently Asked Questions
Does San Fran sell food?
Does San Fran sell food?
Yes, our kitchen is open during every event. Check out our food menu here.
Is San Fran 18+?
Is San Fran 18+?
San Fran holds a Supervised License, meaning minors are welcome to attend events at San Fran so long as they are accompanied by a legal guardian (this normally means Mum or Dad) at all times whilst at the venue. Minors are of course not allowed to purchase alcohol under any circumstance.
What time should I arrive for a show?
What time should I arrive for a show?
The time stated on your ticket is the time that the venue opens doors to the public. We recommend always arriving at this time to get a good spot and get comfortable! Set times vary between shows, and timings are subject to change without notice.
Is there parking at San Fran?
Is there parking at San Fran?
There is no venue car park, however there are many options around the Cuba Street area.
Is San Fran wheelchair accessible?
Is San Fran wheelchair accessible?
Unfortunately, due to the second floor location of the venue, accessibility is limited. However, we’re always keen to do what we can to make sure everyone is able to attend events at the venue. If you have accessibility requirements please contact us prior to the event you plan on attending, so we can try to organise assistance for you to attend the event.
Are there seats available?
Are there seats available?
All tickets sold are GA Standing. Please let us know if you have accessibility requirements that require a chair, and we will let you know if we can accommodate.
I left something behind!
I left something behind!
Please email nina@sanfran.co.nz with a description of the item to enquire about lost property. Please note we only hold lost property for a limited time before donating it to charity.
Can I buy tickets at the venue?
Can I buy tickets at the venue?
Door sales are available on the day of the event, subject to availability. Physical tickets cannot be purchased from the venue in advance of the show, they must be purchased online.
Does San Fran have a cloakroom?
Does San Fran have a cloakroom?
Coat check is available at the bar at every show, for $2 per item.
I want to play a show!
I want to play a show!
Please email finn@sanfran.co.nz for booking enquiries. For Eyegum Wednesdays, please apply to play here.